Resources for the patient and family

All the information you need about telehealth and virtual care services offered free of charge in Quebec.

What is telehealth?

Discover telehealth and its various activities with simple definitions, concrete examples and illustrations.

Informational video vignettes

Participate in a teleconsultation

Everything you need to know before taking part in a teleconsultation, step by step.

Test the technological equipment prior to a teleconsultation

Teleconsultation checklist

Technological support for patients

Contact information and description of provincial patient support service.

Participate in a virtual group

 

Everything you need to know before joining an online group meeting.

Is telehealth right for me?

Discover your personalized telehealth profile.

Is telehealth right for me?

Apps and platforms

This sub-section brings together information on telehealth technology platforms. It also includes useful links to government online services.

Virtual Care Platform (PSV) Patient Access Portal

Information for VCP users: account creation, user guide, support, etc.

Telehomecare Monitoring Platform

Information on the web-based home monitoring platform.

Québec Health BookletOpen an external link in a new window

Online service that centralizes your health information in one place.

Québec Medical Appointment SchedulerOpen an external link in a new window

Online platform for scheduling family medicine appointments.

Clic santéOpen an external link in a new window

Web Portal allowing you to find and schedule appointments with healthcare professionals (vaccination, pharmacy, nurse, doctor, etc.). Some services may include charges ($).

Last update: June 11, 2026