Teleconsultation checklist

Back to page Participate in a teleconsultation as a patient.

• See downloadable version of this page (PDF 113 Ko)

Before the meeting

1. Check that I have the technical requirements: e-mail address, Internet connection, computer or mobile device.
2. Download the Microsoft Teams application (if I use a mobile device). Watch this video: Download Teams on smartphone or tablet(1 min 53 s) (offered in French with English subtitles).
3. Check the appointment confirmation email information: date, time, speaker’s name and link for the meeting.
4. Test connection, sound and image if I deem it necessary with the Test the technological equipment prior to a teleconsultation page.

At the time of the meeting

5. Choose a quiet space with no ambient noise.
6. Have my health insurance card and phone within easy reach.
7. Join the Teams meeting by clicking on the link in the appointment confirmation e-mail (about ten minutes before the appointment). Watch one of these videos (offered in French with English subtitles):
   Participate in a teleconsultation on a computer (2 min 51 s)
   Participate in a teleconsultation on a mobile device (2 min 55 s)
8. Locate the buttons on the Teams interface to turn on/off your camera and microphone.
9. Identify myself with my health insurance card at the start of the meeting with the professional.
10. Express my comments and questions to clarify communication during the meeting.
11. End the meeting by clicking on the red “Leave” button.