Virtual Care Platform (PSV) Patient Access Portal

Use the portal (guide)

Users who already have an account can access the Virtual Care Platform (PSV) Patient Access Portal of by clicking this button:

This page presents the user guide for the PSV Patient Access Portal.

This guide explains how to:

• manage your account;
• log in securely;
• navigate the different sections of the portal;
• view your follow-ups;
• read and reply to messages from your healthcare professional;
• fill out questionnaires;
• attend virtual appointments;
• access the portal as a representative or caregiver.

• PSV Patient Access Portal user guide (PDF 1,9 Mo) Recent update

Other support tools

In addition to the main user guide, other tools are available to assist users of the PSV Patient Access Portal.

• Quick guide to uploading videos (bilingual) (PDF 2,7 Mo) New!
  For PSV users who have been asked to send a video to their care team.