{"id":9004111222093126,"date":"2025-09-24T10:39:16","date_gmt":"2025-09-24T14:39:16","guid":{"rendered":"https:\/\/lab.telesantequebec.ca\/?page_id=9004111222093126"},"modified":"2026-06-17T14:54:11","modified_gmt":"2026-06-17T18:54:11","slug":"psv-patient-access","status":"publish","type":"page","link":"https:\/\/lab.telesantequebec.ca\/en\/patient\/psv-patient-access\/","title":{"rendered":"Patient Access Portal presentation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;4339b306-3696-4609-bcd4-3ac31f55133c&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;20197f48-1e8e-4644-9423-f7edeae40f4e&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;dbb17b3b-deee-4e7d-ad2e-dce4f3f017ac&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Virtual Care Platform (PSV) Patient Access Portal<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;rqt-tuile-section&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;35b48be5-1940-445c-83d6-768b2cb7969c&#8221; background_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;%91%93&#8243;][et_pb_row custom_padding_last_edited=&#8221;off|desktop&#8221; module_class=&#8221;rqt-tuile-row&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;d6131dfe-f6b2-4b04-996f-5ffda031e867&#8243; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_phone=&#8221;40px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;%91%93&#8243;][et_pb_column type=&#8221;4_4&#8243; module_class=&#8221;rqt-tuile-column&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div  class=\"rqt-box-tuile rqt-box-tuile-active\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-psv-36x36-psv-professionnel.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Portal presentation<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/en\/patient\/psv-patient-access\/create-account\/\" class=\"rqt-box-tuile \"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-user-36x37-acces-patient.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Create an account<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\"><!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/en\/patient\/psv-patient-access\/use\/ \" class=\"rqt-box-tuile\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-documents-36x37-acces-patient.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Use the portal (guide)<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\"><!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][et_pb_code module_class=&#8221;rqt-tuile-container&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"\/en\/patient\/psv-patient-access\/help\/ \" class=\"rqt-box-tuile\"><!-- [et_pb_line_break_holder] --><\/p>\n<div class=\"rqt-tuile-wrapper\"><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-tuile-icone\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-0241-headset-colored-50x50.svg\" width=\"50\" height=\"50\" alt=\"\" \/><!-- [et_pb_line_break_holder] -->  <pee class=\"rqt-tuile-titre\"><strong>Need help?<\/strong><\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><img loading=\"lazy\" decoding=\"async\" class=\"rqt-arrow-orange\" src=\"\/wp-content\/themes\/divi-child-cct\/icons\/icon-flecheorange-8x9.svg\" width=\"8\" height=\"9\" alt=\"\"><!-- [et_pb_line_break_holder] --><\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9e08aaa7-5240-490e-830a-deb1c3d19b46&#8243; min_height=&#8221;426.9px&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;0px||30px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_4,1_4&#8243; module_class=&#8221;rqt-page-section rqt-tuile-section-first-row&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Patient Access Portal presentation<\/h2>\n<p>The PSV Patient Access Portal is available to patients receiving care from certain health and social services departments in Quebec. It is a provincial web platform designed to empower users to take control of their own care.<\/p>\n<p>This online tool allows you to perform remote healthcare activities such as:<\/p>\n<ul>\n<li>receiving messages from your healthcare providers;<\/li>\n<li>filling out questionnaires;<\/li>\n<li>participating in teleconsultations (video calls).<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_blurb image=&#8221;https:\/\/lab.telesantequebec.ca\/wp-content\/uploads\/2021\/03\/Img_Icone_Avis.png&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;e8f40def-015b-458d-9d39-fe6c201eee9f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]PSV stands for <span lang=\"fr\"><em>Plateforme de soins virtuels<\/em><\/span>. It is the French name of the Virtual Care Platform.[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;09877fa7-6fd0-49bf-842c-721526d93ff2&#8243; min_height=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"rqt-avis-accent rqt-border-color-salmon\">The portal is only available to patients who have been invited to use it by a healthcare professional. If you have received an invitation and are logging in for the first time, please visit the <a href=\"\/en\/patient\/psv-patient-access\/create-account\/\">Create an account<\/a>.<\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/accespatient.soinsvirtuels.gouv.qc.ca\/en\/&#8221; button_text=&#8221;ACCESS PORTAL&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;off|desktop&#8221; module_class=&#8221;rqt-margin-bottom-20 rqt-button-round rqt-button-primary-round rqt-button-text rqt-semi-bold&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_4,1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;31724688-fcf5-49af-b7b9-ed2872c8590f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;1a247809-5f16-4e1b-af65-b8b88ee165da&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<ul>\n<li class=\"rqt-lien-suivant\"><a href=\"\/en\/patient\/psv-patient-access\/create-account\/\"><br \/>\n<span class=\"rqt-fleche-label\">Next<\/span><br \/>\n<span class=\"rqt-titre\">Create an account<\/span><br \/>\n<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n\t\t\t<div class=\"rqt-editorial-date-row rqt-global-text\">\n\t\t\t\t<p class=\"rqt-editorial-date\">Last update: June 25, 2026 <\/p>\n\t\t\t<\/div>\t\t\t\t\n\t\t","protected":false},"excerpt":{"rendered":"<p>Virtual Care Platform (PSV) Patient Access PortalPatient Access Portal presentation The PSV Patient Access Portal is available to patients receiving care from certain health and social services departments in Quebec. It is a provincial web platform designed to empower users to take control of their own care. This online tool allows you to perform remote [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":9574,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[56],"class_list":["post-9004111222093126","page","type-page","status-publish","hentry","category-patient-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/comments?post=9004111222093126"}],"version-history":[{"count":10,"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126\/revisions"}],"predecessor-version":[{"id":9004111222096578,"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9004111222093126\/revisions\/9004111222096578"}],"up":[{"embeddable":true,"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/pages\/9574"}],"wp:attachment":[{"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/media?parent=9004111222093126"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lab.telesantequebec.ca\/en\/wp-json\/wp\/v2\/categories?post=9004111222093126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}